Shipping Policy
Getting your kite to you swiftly and safely matters to us. Shipping costs depend on your delivery destination, as set out below.
Please note:
- Delivery times are estimates, not guarantees.
- Deliveries can take longer for remote destinations, or for reasons beyond our control (customs delays, courier disruption, extreme weather, etc.).
- Import duties and/or taxes may be payable on international orders — these are the customer's responsibility and are not included in our shipping charges.
- Select a Tracked Courier service if you require tracking within the UK and UK Islands.
UK (excluding Channel Islands and the Isle of Man)
| Service |
Cost |
Delivery Time |
| Untracked Postage |
£4.97 |
2–3 working days |
| Tracked Courier |
£9.97 |
1–2 working days |
UK Channel Islands and the Isle of Man
| Service |
Cost |
Delivery Time |
| Untracked Postage |
£9.97 |
3–4 working days |
| Tracked Courier |
£14.97 |
2–4 working days |
Europe Area 1
Belgium, France, Germany, Ireland, Luxembourg, Netherlands
| Service |
Cost |
Delivery Time |
| Tracked Courier |
£16.97 |
3–5 working days |
Europe Area 2
Austria, Czechia, Denmark, Finland, Hungary, Italy, Norway, Poland, Slovakia, Sweden, Switzerland
| Service |
Cost |
Delivery Time |
| Tracked Courier |
£19.97 |
3–5 working days |
Europe Area 3
Albania, Andorra, Belarus, Bosnia & Herzegovina, Bulgaria, Croatia, Estonia, Faroe Islands, Gibraltar, Greece, Iceland, Kosovo, Latvia, Liechtenstein, Lithuania, Malta, Moldova, Monaco, Montenegro, North Macedonia, Portugal, Romania, San Marino, Serbia, Slovenia, Spain, Svalbard & Jan Mayen, Ukraine, Vatican City
| Service |
Cost |
Delivery Time |
| Tracked Courier |
£24.97 |
4–7 working days |
USA and Canada
| Service |
Cost |
Delivery Time |
| Tracked Courier |
£29.97 |
3–5 working days |
South Africa
| Service |
Cost |
Delivery Time |
| Tracked Courier |
£29.97 |
14–21 working days |
| Tracked Courier |
£49.97 |
5–7 working days |
Rest of the World
| Service |
Cost |
Delivery Time |
| Tracked Courier |
£49.97 |
7–10 working days |
Returns and exchanges
Return shipping costs under our Lifetime Money-Back Guarantee are payable by the customer, unless the item arrived faulty, damaged, or incorrect — in which case we'll cover the cost of return shipping. See our Refund Policy for full details.
Questions
If you have any questions about shipping to your location, contact us at hello@flexifoil.com before placing your order and we'll be happy to help.
